![]() ![]() ![]() To learn more about CMS patient survey ratings, please visit CMS Care Compare’s patient survey page. The guidance below provides reasonable ways a nursing home can safely facilitate in-person visitation to address the psychosocial needs of residents. For more information on HCAHPS, please visit the HCAHPS website: or download the HCAHPS Fact Sheet. These measures are not comprehensive indicators of overall hospital quality unto themselves, but rather an important contributor to the global evaluation of hospital performance. HCAHPS includes measures like Overall Rating of Hospital and Care Transition, among others, that contribute to an overall patient survey rating. Patient Experience measures align with the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Most metrics reported on CMS Care Compare apply to Medicare beneficiaries (e.g., age 65 and older), while metrics reported for VAMCs may include patients who are not eligible for Medicare due to age and other factors. They are reported as infections per 1,000 device days for CAUTI and CLABSI, infections per 1,000 bed days for MRSA and infections per 10,000 bed days for CDI using the numerator and denominator reported on CMS Care Compare. We describe the adjustments and considerations when using this report below: These metrics are reformatted to unadjusted rates. VHA reformatted some of the metrics to maximize available benchmarks for VAMCs. The primary data source for non-VA benchmarks is CMS Care Compare datasets. national and regional benchmarks on key health outcome and process indicators. It serves as a reference for VA medical centers (VAMCs) to keep track of U.S. WNTB VA is VA's external benchmark report. ![]()
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